Evaluating XYZ Corp's Transition to AI Services

XYZ Corp is a mid-sized technology company specializing in cloud computing solutions. Over the past five years, XYZ Corp has seen substantial revenue growth of 25% annually, but it has recently announced a pivot to artificial intelligence (AI) services. This new focus aims to position the company to leverage its existing infrastructure and customer base.

As an analyst evaluating XYZ Corp's investment potential, you must consider various company characteristics and external factors that could impact its future performance.

Which of the following factors is the most significant in assessing XYZ Corp's ability to successfully transition into the AI services market?