Addressing Family Concerns in Long-Term Care

A 72-year-old female patient with dementia is being treated in a long-term care facility. Upon admission, her family expresses concern that they were not adequately informed about the types of care and treatment options available for their loved one. As the charge nurse, you are responsible for ensuring that patient rights are upheld and that the family understands their options.

Which action should you take first to address the family's concerns while respecting the patient's rights?