Analysis of Customer Satisfaction Ratings

Very Hard Data Interpretation Analyzing Graphs

The following graph depicts the annual customer satisfaction ratings (on a scale from 1 to 10) for a chain of coffee shops from 2018 to 2022. The ratings are shown for three different regions: East, West, and Central.

Key Observations:
In 2018, the East had a rating of 7, the West had 6.5, and the Central region scored 7.5. Throughout the years, the East region showed a steady increase, reaching a peak in 2022 at 9. The West region stagnated at around 6.8 for the first three years but showed a remarkable increase to 8.5 in 2022. The Central region fluctuated between 7.5 and 8 consistently.

Based on this data, which of the following statements is TRUE?

The West region had the highest satisfaction rating in 2022.

The Central region improved its rating from 2018 to 2022.

The East region's satisfaction rating increased by 2 points from 2018 to 2022.

In 2021, the West region's rating surpassed that of the Central region.

Hint

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