Read the following passage and answer the question that follows:
Effective communication is more than just exchanging information. To truly communicate, one must not only convey a message, but also consider the context, audience, and intent. For instance, the tone of a message can significantly alter how it is received. A message delivered with enthusiasm can motivate listeners, while the same message delivered in a monotone voice may fall flat or create confusion. Additionally, understanding the receiver's background and perspective allows the sender to tailor their approach, enhancing engagement and ensuring clarity.
Moreover, non-verbal cues, such as body language and facial expressions, play a crucial role in effective communication. They can reinforce spoken words or convey emotions and intentions that words alone may not express. In professional settings, the ability to communicate effectively can lead to better teamwork, increased productivity, and stronger relationships. Thus, mastering these elements is vital for anyone looking to improve their communication skills.