Analyzing Tone and Mood in Poetic Excerpt

Read the following excerpt from a poem:

"Amid the crowded streets, where faceless dreams converge,
Echoes of laughter drown in the clamor of despair.
In brick and mortar, a silence lingers, more

potent than any spoken word, an unyielding weight
that binds the heart in chains of unbroken solitude.
Yet beneath the surface, a flicker of hope stirs,
an ember waiting to ignite the tattered aspir...