A 42-year-old woman presents to the emergency department with signs of physical injuries, including multiple bruises and an untreated fracture. Upon assessment, she appears anxious and evasive, often looking at the floor and avoiding eye contact. When questioned about her injuries, she initially states she fell, but her inconsistent statements raise suspicion. The healthcare provider suspects domestic abuse but is concerned about the best approach to inquire further without escalating the situation or putting the patient at risk. Which of the following approaches should the nurse take first in this situation?