Author's Attitude Toward Social Media Communication

Read the following excerpt from an article discussing the impact of social media on modern communication:

'In this digital age, communication has been irrevocably transformed. Social media allows for instantaneous exchanges, enabling a breadth of information sharing that was previously unimaginable. However, the reliance on digital interactions has paved the way for a paradox: while we are more connected than ever, the quality of our interactions may have diminished, drenched in brevity and often overshadowed by a cacophony of opinions.'

Which of the following words best captures the author's attitude toward social media communication?