Calculate Percentage Improvement in Patient Satisfaction

A hospital is implementing a new quality improvement initiative aimed at increasing patient satisfaction scores. During the review process, the nursing management team identifies that effective communication with patients is a crucial factor in achieving higher satisfaction rates. Ensuring that patients fully understand their treatment plan can significantly enhance their experience.

To measure the effectiveness of this initiative, the team decides to utilize patient surveys to monitor feedback related to communication. Based on their findings, they aim to determine the percentage improvement in patient satisfaction scores over a six-month period. If the initial satisfaction score was 75% and the final score after six months is 85%, the percentage improvement in patient satisfaction is calculated as follows: ___ %.