Coping Strategy for Emotional Intelligence

During a clinical psychology seminar, a professor presented a case study of a patient named Mark, who exhibits signs of chronic stress. Mark has reported feeling overwhelmed at work, having difficulty sleeping, and experiencing frequent headaches. The professor noted that Mark's emotional regulation appears to be impaired, and he often reacts with anger or frustration in situations where he feels disrespected or belittled. As part of the seminar, students were asked to analyze different coping mechanisms that Mark could employ to better manage his stress and emotional responses.

One of the coping strategies discussed was the concept of emotional intelligence (EI), which includes the ability to recognize, understand, and manage one’s own emotions as well as those of others. The students were particularly interested in how enhancing Mark's emotional intelligence could impact his overall well-being and stress levels.

Which strategy is most directly associated with improving Mark's emotional intelligence and helping him cope with stress?