Customer Satisfaction Ratings Analysis

Hard Data Interpretation Interpreting Tables

The table below presents the survey results measuring customer satisfaction across four different service categories for a hotel management chain. Each category was rated on a scale from 1 (very dissatisfied) to 5 (very satisfied).

Service Category	Rating (1-5)	Number of Responses
Room Cleanliness	4.5	150
Staff Attitude	4.7	200
Food Quality	3.9	180
Amenities	4.2	120

The highest number of responses came from the Food Quality category.

Guests rated Staff Attitude higher than Room Cleanliness.

The average rating for all categories is above 4.0.

Room Cleanliness received fewer responses than Amenities.

Hint

Submitted15.6K

Correct7.3K

% Correct47%