Comparing Average and Standard Deviation in Complaint Data

A data analyst is studying the number of customer complaints received at a service center over four consecutive months. The data is summarized in the table below:

To analyze the trend, the analyst computes the average number of complaints over these months and the standard deviation to understand the variation in the data. Determine the following statements regarding the average and the standard deviation:

Let $ ext{Average} = rac{ ext{Total Complaints}}{ ext{Number of Months}} $ and $ s = rac{1}{n-1} imes ext{Sum of Squares of Differences from Mean} $.

Which of the following statements is true?