Identifying the Role of a Case Manager

As a nurse manager in a busy primary care clinic, you are responsible for overseeing the coordination of care for a patient with multiple chronic conditions. This patient frequently sees various specialists and experiences difficulty managing appointments and medication regimens.

To ensure continuity of care and to avoid gaps in treatment, it is essential to develop a comprehensive plan. One significant aspect of this plan is to assign a designated healthcare professional who will take responsibility for the patient’s overall care. This professional will ensure that services are adequately delivered and that communication among all healthcare providers occurs effectively.

In this case management strategy, the healthcare professional assigned is known as the patient's ________.