Importance of Safety in Crisis Intervention

A 27-year-old male arrives at the emergency department after a serious car accident. Since the incident, he has been experiencing severe anxiety and deep feelings of helplessness. Upon assessment, the nursing staff implements a crisis intervention plan to help him cope with these feelings. During the initial phase of crisis intervention, the nurse should focus on establishing a sense of safety and creating an atmosphere for emotional expression. The nurse states, 'I am here to support you, and together we will work through this.' This approach reflects the realization that in times of crisis, it is essential for the patient to feel a sense of ___________ and trust.