Consider a time series model used to forecast monthly sales of a retail store. The model incorporates seasonal components and is validated using mean absolute error (MAE) and root mean square error (RMSE) as performance metrics. These metrics aim to assess the model's accuracy and reliability.
After implementing the model, you observe that while MAE is relatively low, the RMSE is significantly higher. This discrepancy raises concerns about the model's performance. Which of the following statements best describes this situation?