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NCLEX-RN
Safe and Effective Care Environment

Patient Satisfaction Improvement Goal

Medium Management Of Care Performance Improvement (Quality Improvement)

As a nurse in a healthcare setting, you are responsible for ensuring high quality of care and compliance with standards. During a performance improvement committee meeting, it is reported that a recent patient satisfaction survey indicates that only ___% of patients felt they received adequate information about their discharge plans. The committee aims to improve this percentage in future surveys. Performance improvement initiatives focus on systematically evaluating processes and outcomes, enabling healthcare teams to enhance patient care quality.

To enhance patient education related to discharge planning, you may implement strategies such as improved communication, enhanced educational materials, and staff training. Based on previous successful initiatives, achieving a goal of ___% satisfaction is desirable by the next survey. As an intervention, you are tasked with identifying which tools or approaches may yield measurable improvement.

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