Read the following excerpts that explore the impact of technology on communication:
Excerpt 1: In a recent study, researchers found that the majority of teenagers prefer texting over face-to-face communication, attributing this shift to the convenience and immediacy offered by mobile devices.
Excerpt 2: A psychologist argues that while technology facilitates social connections, it can also lead to a sense of isolation, as individuals may find themselves more comfortable behind a screen than engaging in direct conversations.
Using these sources, identify which of the options best synthesizes the information presented regarding the impact of technology on communication.