In a thought-provoking article titled Emotional Intelligence in Leadership, the author discusses the critical role of emotional intelligence (EI) in effective leadership. The article emphasizes that leaders with high EI can navigate social complexities, lead change, and foster an inclusive workplace. Additionally, the article includes numerous studies illustrating the connection between EI and improved team dynamics, employee retention, and productivity. The author concludes by urging organizations to prioritize EI in their hiring and training practices.
Which of the following details from the article best supports the author's claim about the importance of EI for leaders?