Technology's Impact on Communication: A Comparative Analysis

Read the following excerpts from two different essays discussing the impact of technology on communication. After reading, answer the question that follows.

Excerpt 1: "In the digital age, communication has become instantaneous and pervasive. While this has allowed for unprecedented connectivity, it also raises concerns about the depth and authenticity of our interactions. Text messages and social media posts often lack the emotional nuance found in face-to-face conversations, potentially leading to misunderstandings and feelings of isolation."

Excerpt 2: "The benefits of communication technology cannot be denied. It offers opportunities for quick consensus and efficient collaboration, especially in global workplaces. However, the reliance on digital communication can hinder the development of interpersonal skills, as individuals may struggle to convey their emotions or resolve conflicts outside of a screen."