Inference on Technology's Role in Communication

In a recent editorial, the author discusses the implications of technology on modern interpersonal communication. While the editorial emphasizes the convenience and connectivity afforded by digital platforms, it also warns of potential pitfalls such as diminishing face-to-face interactions and emotional understanding. The author uses multiple anecdotes to illustrate how individuals, while capable of instant communication, often find themselves feeling isolated or misunderstood. The editorial concludes with a call for a balanced approach to technology in communication.

Based on the text, which of the following inferences can best be drawn about the author's perspective on technology's role in communication?