Word Choice: Impact of Technology on Communication

In the following passage, the author discusses the impact of technology on communication:

Technology has transformed the way we engage with one another. While it has enabled instantaneous conversations across vast distances, it has also diluted the depth of human interaction. Many individuals report feeling more isolated despite being 'connected' online. The richness of face-to-face dialogue, characterized by non-verbal cues and emotional expressions, is often lost in text messages and social media exchanges. This shift raises important questions about the future of communication and relationships.